Privacy Policy

Effective Date: 07 March 2026

Introduction

At PRIME FIX ESTABLISHMENT, accessible from primeappliancefix.com, protecting the privacy of our customers and website visitors is very important to us. This Privacy Policy document explains what information we collect, how we use it, and how we protect it when you use our website or contact us for appliance repair services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.


Information We Collect

Personal Information

When you contact us through our website, phone, or messaging services, we may collect personal information such as:

  • Name

  • Phone number

  • Email address (if provided)

  • Service address

  • Appliance details and repair request information

This information is collected only when you voluntarily provide it while requesting our services.

Non-Personal Information

When you visit our website, we may automatically collect certain non-personal information including:

  • IP address

  • Browser type

  • Device type

  • Pages visited on our website

  • Date and time of visit

This information helps us improve the performance and functionality of our website.


How We Use Your Information

We use the information collected from users for the following purposes:

  • To provide appliance repair services

  • To respond to customer inquiries

  • To schedule service appointments

  • To improve website performance and user experience

  • To analyze website traffic and advertising performance

  • To communicate service updates or confirmations


Google Ads and Third-Party Advertising

Our website may use advertising services such as Google Ads to promote our appliance repair services.

Google may use cookies and similar technologies to show ads to users based on their previous visits to this website or other websites.

Users may opt out of personalized advertising by visiting:
https://adssettings.google.com

For more information on how Google uses data, please visit:
https://policies.google.com/privacy


Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze user behavior

  • Measure advertising performance

  • Enhance user experience

Users can choose to disable cookies through their browser settings. However, some features of the website may not function properly without cookies.


Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Third-Party Services

Our website may use third-party services that collect information, including:

  • Google Ads

  • Website analytics tools

  • Messaging platforms such as WhatsApp

These third-party services have their own privacy policies governing how they handle user information.


Independent Service Provider

PRIME FIX ESTABLISHMENT is an independent appliance repair service provider.

We are not affiliated, associated, authorized, endorsed by, or officially connected with any appliance brand or manufacturer unless clearly stated. All brand names, logos, and trademarks belong to their respective owners and are used only for identification purposes.


Your Privacy Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your personal data where applicable

To make such requests, please contact us using the information below.


Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.


Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Company Name: PRIME FIX ESTABLISHMENT
Website: primeappliancefix.com
Phone: +971 50 699 7974
Address: M-38 Musaffah, Abu Dhabi, United Arab Emirates