Terms and Conditions

Effective Date: March 7, 2026

Introduction

Welcome to the website of PRIME FIX ESTABLISHMENT (primeappliancefix.com). These Terms and Conditions govern your use of our website and appliance repair services. By accessing this website or requesting our services, you agree to comply with these terms.

If you do not agree with any part of these Terms and Conditions, please do not use our website or services.


Company Information

Company Name: PRIME FIX ESTABLISHMENT
Website: primeappliancefix.com
Phone: +971 50 699 7974
Address: M-38 Musaffah, Abu Dhabi, United Arab Emirates


Services

PRIME FIX ESTABLISHMENT provides professional appliance repair and maintenance services, including but not limited to:

  • Washing machine repair

  • Refrigerator and fridge repair

  • Dishwasher repair

  • Oven repair

  • Stove repair

  • Cooking range repair

  • Other household appliance repair services

All services are subject to technician availability and service area coverage.


Service Appointments

Customers requesting service must provide accurate contact and location information. Appointment times are estimates and may vary due to operational factors such as technician availability, traffic conditions, or unforeseen circumstances.

Our technicians may contact you prior to arrival to confirm the appointment.


Inspection and Diagnostic Charges

A diagnostic or inspection fee may apply when a technician visits to inspect an appliance.

After inspection, the technician will inform the customer about the issue and provide an estimated repair cost. Repair work will only proceed after customer approval.


Payments

Payment for services is due after the repair work is completed unless otherwise agreed.

Accepted payment methods may include:

  • Cash

  • Bank transfer

  • Other mutually agreed payment methods


Warranty on Repairs

If a service warranty is provided:

  • The warranty covers only the repair performed by our technician.

  • The warranty does not cover damage caused by misuse, electrical issues, water damage, or other external factors.

  • Spare parts may carry a separate warranty depending on the supplier.

Customers should keep their service invoice for warranty claims.


Customer Responsibilities

Customers are responsible for:

  • Providing safe and accessible access to the appliance

  • Ensuring necessary electricity, gas, or water connections are available for testing

  • Informing technicians about previous repairs or existing issues


Independent Service Provider

PRIME FIX ESTABLISHMENT operates as an independent appliance repair service provider.

We are not affiliated with, authorized by, or officially connected with any appliance manufacturer or brand unless explicitly stated. All brand names and trademarks mentioned on this website belong to their respective owners and are used only for identification purposes.


Limitation of Liability

PRIME FIX ESTABLISHMENT will not be responsible for:

  • Pre-existing appliance damage

  • Delays caused by circumstances beyond our control

  • Indirect or incidental damages resulting from appliance malfunction

Our liability is limited to the value of the repair service provided.


Website Use

Users agree not to misuse this website by attempting to gain unauthorized access, copying content without permission, or using the website for unlawful activities.


Changes to Terms and Conditions

PRIME FIX ESTABLISHMENT reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date.


Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

PRIME FIX ESTABLISHMENT
Website: primeappliancefix.com
Phone: +971 50 699 7974
Address: M-38 Musaffah, Abu Dhabi, United Arab Emirates